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Ambassador East Hotel - Hotel Reviews from across the web
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No title - expert review
One of the few hotels tucked in the residential Gold Coast neighborhood, this small 1920s property is a 10- to 15-minute cab ride from the Loop. The secluded setting makes it popular with celebs and literary figures, and the world-famous Pump Room still attracts a loyal following (Humphrey Bogart an...
fodors.com
No title - expert review
The Pump Room clings to its 1930s Chicago fame, when celebrities passing through town via rail beat it to the restaurant to see and be seen. The likes of Frank Sinatra, Bette Davis, and Humprey Bogart held court in the storied Booth One, and publicity photos taken there line the entrance to the rest...
fodors.com
No title - expert review
A member of the Historic Hotels of America, this property was the setting for a scene in Alfred Hitchcock’s thriller, North by Northwest. More along the lines of a European hotel than an American mega-chain, it has kept up with changing times without sacrificing its elegant past. The celebrated...
gayot.com
No title - expert review
A Gold coast standard, the Ambassador East Hotel offers luxury and intimacy within a short walk of both Chicagos Magnificent Mile and lake front. The Ambassador East is a historic hotel nestled in the heart of Chicagos Gold Coast. The AAA 4 diamond, Ambassador East is an inviting historical landmark...
travel.away.com
No title - expert review
This Beautifully Restored Historic Hotel is Decorated WithExquisite Black Marble Floors and Crystal Chandeliers in theLobby. Opulent Decor and Rich Colors Are Present Throughoutthe Hotel. Located in Chicagos Gold Coast Neighborhood WithTreeLined Streets and Beautiful Mansions, the Hotel is Just2 Blo...
gotrump.com
Out of the way - user review
I booked a room here through Hotwire, so it was a bargain at their rates. Nice hotel, but a bit off the beaten path. Not too far from the Division Street crowd, but it is a little north of everything else. They were working on the elevators during my stay, so wait were a bit long! Room was very nice...
chicago.citysearch.com
Great Hotel - user review
I stayed here with three friends for Spring Break and it was better than I ever expected. Great room, great atmosphere, friendly service. Tip: sign up for the "preferred guest" service with Omni to get free newspaper, drinks, comlimentary room upgrade...
chicago.citysearch.com
I didn´t want to leave! - user review
I stayed in one of the suites far too big for one person two walk in closets! Very elegent lobby. We had a wonderful meal in the Pump Room. It's close to the Magnificent Mile, the John Hancock Bldg, ESPN Zone. Luxurious, yet comfortabl...
chicago.citysearch.com
Suite Stay - user review
We had a great stay with our toddler at the Omni. The neighborhood is beautiful, there was a playground nearby, and overall it was a very nice environment. We got a suite with two rooms on the 12th floor, and a bag of toys for our daughter. Sign up for the preferred guest service and you get free co...
chicago.citysearch.com
My favorite hotel in Chicago - user review
Ambassador East is one of those classic places that we would now call a boutique hotel. The rooms are not huge but are perfectly appointed. The restaurant (the Pump Room) is world famous. Fantastic restaurants on Rush Street and shoppping on the Magnificent Mile are minutes away by foot. I'll be sur...
expedia.com
A classic Chicago Hotel... a must stay - user review
Beautiful, charming and just a nice walk for the Mag Mile. This hotel is simply a classic. Neslted in between brownstones and not far from the Lincoln Park area, it has the best of all worlds. This last stay included my 6 year old child and although i would not refer this hotel as a family place, he...
expedia.com
Hope they have a room when i go back - user review
Excellent neighborhood. Excellent amenities. Staff was marvelous. You have to check out the lounge and the Pump Room Traveler's tip on shopping.Nice location OFF of michigan avenue, only a 15 minute walk to the Magnificent mile, short and cheap cab ride back ...
expedia.com
Nice Classic Hotel - user review
Good classic hotel friendly and competent service. The Pump Room bar was enjoyable and the servers were great, however the menu for the restaurant was fairly unimaginative and the food was goo...
expedia.com
Consistently a good place to stay - user review
Good staff. Clean and comfortable hotel Traveler's tip on getting the most out of your stay.Don't get a room with a pass door to neighboring room. Could hear everything going on next door, which wasn't difficult when two old couples were talking at the top of their lungs at 5:30 in the morning on bo...
expedia.com
Beautiful and historic - user review
Gotta check out the Frank Sinatra booth in the fabulous Pump Room restaurant, which is adorned with hundreds of 60's and 70's celeb pics from when this hotel was a ...
expedia.com
You’ll like this place. - user review
Great location but off the main, busy streets. Classy, initmate bar. Have stayed ma...
expedia.com
Oh so quiet! - user review
Great staff and really close to the L. Lots of options for goods and food within walking distance including Walgreens, CVS, and a ...
expedia.com
Very Impressive Staff. - user review
Had a nice time...
expedia.com
Very nice, although not a great spot for kids. - user review
I really liked the hotel and the setting and would definitely return with my husband. It's close to Rush street and not a bad walk to Michigan Avenue, however with the wind and colder weather you must dress warmly!!!!! The Staff was very courteous and friendly and the room was comfortable and clean....
expedia.com
Highly recommend this hotel - user review
It was a great pleasure to stay in this hotel. The staff was very attentive to our every need. They have an amazing bar within the hotel, the atmosphere is lively with a variety of hotel patrons and locals old and young. You could just slip away and relax to the fantastic live band at the bar. The r...
expedia.com
Really nice staff, luxurious place - user review
My 17 year old daughter and I stayed here so she could attend a college interview. When we walked into our room, she said, I feel like an old fashioned movie star! There was a mistake on our bill double charge for valet parking which was quickly taken care of. The concierge let us print out a necesa...
expedia.com
Great Place...Great Location! - user review
My friend and I went to Chicago for some fun and the hotel was fabulous! The beds were SO comfortable and the room was clean and spacious. The staff was also very helpful and friendly and the location was close enough to walk to the Magnificant Mile. I also loved the fact that they had free internet...
expedia.com
Ambassador East is well worth it! - user review
Nice quiet room. Smallish closet and bathroom a little tight...but clean room, fantastic bed and comfortable chair! 30 minutes and $30 to Midway by cab.Close to everything on Rush Street, easy (2 blocks) access to bus and rail. Outstanding staff, always very cheerful and helpful. An absolute positiv...
expedia.com
Outdated, great location, great service: overall good value - user review
Not the most glamorous hotel I've ever stayed in. The furnishings need to be updated. Older hotel. Our first night there we did not have hot water. We did manage to get lukewarm water after running the water 10 minutes. The hotel is in a great area! 2 blocks from the red line. Gold Coast. Right by a...
expedia.com
Great Public Spaces In Nice Location - user review
Our room was clean and comfortable but sore of plain by modern standards. The Hotel's public spaces however were beautiful. Location was very nice walking distance to the zoo, parks, shopping, and public transit. .Red Line stop is about a 10 minute walk away. Supermarket next dorr sells 1, 2, and 7 ...
expedia.com
Nice clean hotel little far Golden Mile but still managable - user review
Restaurant is also decent and good ser...
expedia.com
Location Location Location - user review
The Ambassador East was a very charming place to stay and you can't beat the location! A block from Division & State/Rush there were several fun bars and restaurants right around the corner the most convenient place I ever stayed in Chicago! It was a brief 10 minute or less walk to the Water Tower, ...
expedia.com
Excellent Service & Location - user review
The hotel is a classic hotel, a grand dame; room sizes vary, and there are slight signs of wear. That said, this is still a very comfortable hotel in a great location. The staff are extremely dedicated and professional and will make every effort to make your stay as enjoyable as possible. Traveler's...
expedia.com
Ambassador East not worth the price - user review
The rooms need remodeling. The furniture was chipped and worn . Bathrooms are nice but dusty. We ate at the Pump Room for Sunday brunch which was excellent. But, I will not stay there again. Traveler's tip on dining.Pump Room (at least for Sun. brunch) was excellent. Ate dinner there a few years bac...
expedia.com
May Ovenight at the Ambassador East Hotel - user review
This was kinda like staying overnight with your grandma. It's Old, worn, and friendly. The service was excellent with one exception. The room slept well. The doormen were great. The TV was a little antiquated (just like granny's). Traveler's tip on dining...
expedia.com
Good value and great location - user review
Though the hotel is not really a modern business hotel, the rooms are comfortable and spacious, as well as clean, and many restaurants are nearby so you don't have to go for room service. The rooms are quiet (even despite the fact my room was near the elevator) and the internet connection worked wel...
expedia.com
Great mid winter get away! - user review
Warm and cozy on a snowy week end. Traveler's tip on nightlife.Go see Blue Man Group, ...
expedia.com
Great place to stay! - user review
We loved the this hotel. The staff was extremely helpful and friendly. Also, it is extremely pet friendly in a great ...
expedia.com
Upgrade TV sets needed - user review
We were snowed in, it was Oscar night, and the TV set they had in the room besides being a dinosaur had a very defective image. Bad TV sets are not acceptable nowadays. Other than that, the hotel was very nice, well located, a comfortable, an...
expedia.com
still maginficent - user review
if just for the old world atmosphere and history of the place. food is consistently good, service experienced and knowledgable. nice place for nostalgic visits to famous booth number one. recommended. you...
fodors.com
Older hotel and you can tell - user review
My husband and I stayed for one night here. The room itself was tiny and unfortunately not very clean. The rooms need more insulation because we could hear everything that was going on in our neighbors rooms and out in the hallway. This hotel has some old charm to it but, definitely needs some remod...
fodors.com
Right where we wanted to be! - user review
My new husband and I stayed here for our Honeymoon and we were not disappointed. I stayed here more than 10 years ago and loved it. It was just the right size hotel for us. I wanted elegance and they delivered. Our favorite places to eat were within an easy walk. We only took taxis to and from the t...
fodors.com
A True Classic! - user review
The Pump Room is an impressive restaurant filled with the ghosts of old Hollywood and new celebrity. Decorated in the aesthetics attributed to the upper class it is an experience just to visit. We ate both breakfast and dinner there since we were staying at the hotel. The breakfast was very slow pac...
fodors.com
No title - user review
This building is over 80 years old and is a landmark building so complaining about the very slow (when they actually work) elevators would be unfair (it's all part of the ambassador experience). The location of the hotel couldn't be better, a short walk from the lake front and the excellent restaura...
fodors.com
Not quite worth the cost, but enjoyed the stay. - user review
This hotel obviously has it's history to back up the prices it charges. My main complaint is the rooms. We stayed in a suite on the 12th floor, and although the room was spacious, the bathroom was tiny and a bit difficult to get ready in (and I'm not a big person). The decor of the room was hideous ...
fodors.com
The Royal Treatment - user review
This is a great older hotel and the service is outstanding. Upon checkin, the desk clerk took pity on my wife holding the 1 year old and we were upgraded to a suite on one of the newly remodeled floors. The staff went well above and beyond in making sure that we were comfortable and making sure that...
fodors.com
Pump´s a Dump - user review
We have been going to the Pump Room at the Ambassador East since Hitchcock filmed one of his thrillers there. The place used to be absolutely exceptional. Thge food was marvelous. It was as if time was stopped before Pearl Harbor and one expected to see Georgie Jessel and Marian MacPartland on the d...
fodors.com
Ellie´s first visit to Chicago - user review
we visited the Pump room in June, 4 women and a 7 mos old baby, early in the evening to have glass of wine in this famous landmark. The staff could not have been nicer and the entertainment lovely in the background. We thorough...
fodors.com
Get Treated Like a Celebrity! - user review
We were incredibly impressed with the Omni Ambassador East and her management and staff. Everyone was friendly and helpful, always there when you needed something. We told management how wonderful everything was, and when we returned to our room that night, found a thank you note with two breakfast ...
fodors.com
No title - user review
A beautiful, charming, old world hotel which reminded us of Europe. The staff were wonderful and welcoming and the concierge helped us with a dinner recommendation at 9:00pm. They have done the best they could to make the rooms up to modern standards with king sized bed, but it made it a bit tight t...
mytravelguide.com
No title - user review
A comfortable, affordable boutique business hotel in a quiet neighborhood. Near state street and the north end restaurants. Pump room still serves a great martini. Room was clean. Bed was superb. TV was small but adequate. Met my expectations. No dis...
mytravelguide.com
No title - user review
A great name attached to a now tired and obsolescent hotel. Room so small there was nowhere to put a carry on bag (never mind two). A 270 room hotel is hardly a boutique. A gross misrepresentation, implying intimate/small, etc. This was supposed to be one step down from a 4 star; not even close. Loc...
mytravelguide.com
No title - user review
A group of my girlfriends and I stayed here for a fun girls weekend. It was very close to great shopping and the nightlif...
mytravelguide.com
No title - user review
Best value for the money of any boutique hotel in Chi...
mytravelguide.com
No title - user review
Decent hotel for the price. Valet parking is much disorganized. Took 35 minutes to get my car from the valet. Room was worn and dated but reasonably clean. Size of room was small but did have a king bed. Small TV as compared to other hotels in this class. I do not know how they got a 4 diamond award...
mytravelguide.com
No title - user review
Everything was wonderful except for the noise from the next room. The neighbors made so much noise we were unable to sleep from 3AM through the re...
mytravelguide.com
No title - user review
Excellent hotel for the business traveler or romantic getaway. Great lo...
mytravelguide.com
No title - user review
Fantastic staff, great location, old property with only valet parking at $40 per night for the vehicle. I could have stayed at a better 4 star for the total price of room and ve...
mytravelguide.com
No title - user review
Great hotel for a quite stay which is a short stroll away from the best action in Chicago. Eating at the pump room (its restaurant) is a must. The fireplace in the lobby is quite romantic and draws you in. The rooms are of an ok size, the beds are comfortable, and house service is above average / bo...
mytravelguide.com
No title - user review
Great hotel! Lots of history felt like I was staying at a Chicago landmark excelle...
mytravelguide.com
No title - user review
Great location near magnificent mile. Hotel staff was pleasant & courteous. Thanks for a g...
mytravelguide.com
No title - user review
Great location, quiet but near Michigan Ave shopping; far from museums. Gold Coast area has good restaurants and boutiques and lovely walking areas. Hotel is a bit down on it's heels, needs painting, retargeting and bathrooms can be updated... Towels not the best, no makeup mirror, pillows on bed we...
mytravelguide.com
No title - user review
Great older hotel in a convenient location to the magnificent...
mytravelguide.com
No title - user review
Great service and nice romantic sett...
mytravelguide.com
No title - user review
Hotel was easy to find. Logistics of loading and unloading were difficult at best due to the Narrowness of the street and the lack of adequate bell help. Check in was easy. Finding the room was easy and it was nice. But not overwhelmingly so. The concierge desk existed but no one was ever on duty. N...
mytravelguide.com
No title - user review
Hotel was nice only problem was location. It is located too far from general area of shopping and magnificent mile. Taxis became expensive for the weekend. You can walk to waterpower and other stores but only if weather permitting. Great atmosphere for older hotel. Would be better to stay at this ho...
mytravelguide.com
No title - user review
I completely disagree with the AAA Four Diamond rating plaque which is posted on the exterior of the hotel. I thought that everything from the rooms themselves (carpeting, walls, lighting, etc.) to the upholstery & linens, to the electronics, to the furnishings seemed old and outdated. In addition, ...
mytravelguide.com
No title - user review
I don't know what to compare it to. Overall it was a positive stay, although the room was not quite as nice as we wer...
mytravelguide.com
No title - user review
I enjoyed this hotel very much very nice s...
mytravelguide.com
No title - user review
I felt that the beds were amazingly comfortable, the location and price I paid were perfect for my needs and the staff was exceedingly friendly. I would definitely recommend the establishment to my friends and family and if it is so gracious, I hope t...
mytravelguide.com
No title - user review
I had reduced expectations of a 'boutique' hotel, but the lobby and parlor were very charming, with lots of carved wood, crystal and brass. It evokes an earlier era, but for the money it was better than I was expecting. Service was excellent. Bedding was nicely upscale. Room was modestly furnished, ...
mytravelguide.com
No title - user review
I was highly impressed by the friendliness of the staff. I got in very late, and when I called to inform them, was cheerfully told that somebody would be waiting for me. The lobby was pretty, but not overly impressive. My room was nice, maybe slightly dated (coldish TV, for example). Very nice toile...
mytravelguide.com
No title - user review
If you love classic old world style boutique hotels, this one is a keeper! I loved the intimate feel of the lovely paneled lobby with fireplace. The room was spacious with every amenity. I like smaller boutique hotels. The larger ones usually feel too impersonal. The pump room, one of Chicagos oldes...
mytravelguide.com
No title - user review
It is a dark, dated hotel that has outlived its glory days and is now limping along on its past fame. The rooms are tiny, the tile in the bath room was cracked and in need of grout, the toilet leaked at the flush valve, the tub did not drain while you showered so you are standing ankle deep in waste...
mytravelguide.com
No title - user review
It was very quiet and peaceful, and the help was very fri...
mytravelguide.com
No title - user review
It's a very nice older hotel, a step up from the Congress Plaza but still in need of renovation in the room we stayed in. There was no curtain to shut out the light during the day, the TV was small, and wifi cost extra. It was about 4 blocks from the L, with p...
mytravelguide.com
No title - user review
Loved the experience. Beautiful lobby, great overall u...
mytravelguide.com
No title - user review
Lovely location in a residential area on the north side, with tasteful public areas. NO parking onsite valet parking is $39 a night. Our room was reasonable size, and had two windows, both of which faced a fire escape. The door to the room was down the narrowest hall I've ever seen in a hotel. Maint...
mytravelguide.com
No title - user review
My favorite hotel in Chicago, the ambassador east offers real comfort and an ideal location. Some of the rooms are a bit frayed around the edges, the plumbing can be a bit noisy, and the doors don't keep out noise from the hall outside, but these are small inconveniences that hardly detract from the...
mytravelguide.com
No title - user review
Nice hotel, comfortable rooms & beds, service was quick, especially considering it was new ...
mytravelguide.com
No title - user review
Outstanding overall experience. Beautiful, safe neighborhood. Easy walking distance to dining/entertainment. Friendly staff. Timely valet parking...
mytravelguide.com
No title - user review
Overall it was a pleasing experience. The staff was very helpful and courteous. And the room ...
mytravelguide.com
No title - user review
Overall the ambassador hotel was very nice. The location was great, and the staff was very friendly. I will say that I did not take advantage of room service, or exercise facilities (if available), so I can not rate those areas. However, I can say the wifi service was a great feature. I did find the...
mytravelguide.com
No title - user review
Stayed on the third floor. Room was adequate. Staff was friendly. Allowed our son to join us in the lounge in the evening. Great old building. Would definitely stay again for the same price paid. Lovely area near div...
mytravelguide.com
No title - user review
The ambassador east gives you a feeling of stepping back in time to a more glamorous, less hectic way of life. The rooms are not huge, but they are comfortable and clean. The staff is very friendly and helpful. We love the location of this hotel (even though it is quite a long walk to most attractio...
mytravelguide.com
No title - user review
The ambassador is in an upscale neighborhood and is a comfortable walk from the noted gold coast shopping area of n. Michigan avenue. Very comfortable with an...
mytravelguide.com
No title - user review
The ground floor amenities were outstanding. Very friendly staff and very appealing to the eye. I was not disappointed in the room. It was still a decent value. I most certainly could have been more please with a more comfortable bed and a better window view. O...
mytravelguide.com
No title - user review
The hotel was in a great area, we went to a concert at the united center and we drove there, very close and easy to get around. When we got there the clerk gave us our room but when we went up it wasn't ready yet so when we went back to the desk he gave us another room and upgraded us to a suite for...
mytravelguide.com
No title - user review
The room was beautiful! The lobby was beautiful! It was so festive with the Christmas decorations. Everyone was very pleasant, helpful, and friendly. The hotel was very easy to locate. I would definitely recommend the ...
mytravelguide.com
No title - user review
The setting of the hotel is beautiful. The room was very spacious and high end. I felt very pampered b...
mytravelguide.com
No title - user review
This hotel called me 3 days before my stay to tell me that they didn't have room for me. The city was completely booked and I had no other options. It was only after many threats that ...
mytravelguide.com
No title - user review
This hotel is nicely situated in the gold coast, the rooms are great for a boutique and the restaurant with 24 hr room service...
mytravelguide.com
No title - user review
This hotel is very nice and centrally located to the North Michigan Avenue scene. If it's shopping you want, you may choose other properties. If it's a nice hotel close to night life but far enough away to get some sleep, cho...
mytravelguide.com
No title - user review
Very nice old style classic hotel. Lots of charm. Excellent location walking distance to mag. Mile. Wonderful bre...
mytravelguide.com
No title - user review
Very quaint, residential type neighborhood location, yet close to everything Chicago has ...
mytravelguide.com
No title - user review
Visit was business and leisure combination. Gus at desk was very helpful during phone calls and visit. However, young female on duty at desk Friday 9/29 morning was unhelpful and unconcerned. Sorry, I can'...
mytravelguide.com
No title - user review
We enjoyed coming home to the Ambassador East after long days of exploring Chicago. It's located in a fantastic neighborhood. There were so many shops and restaurants within walking distance in Old Town and the lake was just two blocks away. We had a nice view of it from our room. The historic feel ...
mytravelguide.com
No title - user review
We stayed at the ambassador for one week before Christmas. It was lovely and in a beautiful neighborhood. We had a wonderful stay and would recommend it to any traveler. Beautiful and a jewel for Chicago. L...
mytravelguide.com
No title - user review
When I took a shower, the tub filled up with both water and someone else's hair. It was disgusting! I called to complain and they did NOTHING about it. I had a suite, room 1703, and it was worn, dirty and extremely dated. I wil...
mytravelguide.com
MY KIND OF HOTEL - user review
I LOVE THE AMBASSADOR EAST. ROOMS ARE HIGH-CEILINGED AND WELL-APPOINTED, IF A BIT OLDFASHIONED. THE NEIGHBORHOOD IS QUIET AND BEAUTIFUL. SECOND CITY , THE FAMOUS IMPRO...
travel.yahoo.com
Kind people - user review
Very nice hotel in a good location. The personal is very friendly, and they really care for the guests. They sent me a forgotten item back to my home within 2 days after dep...
travel.yahoo.com
Disappointed - user review
Made reservations several months ago for two rooms with two double beds because we were attending a wedding at the Pump Room over Memorial Day weekend. Arrived to find that ...
travel.yahoo.com
Old World charm - user review
This old world decorated hotel was easy walking distance to the subway station, restaurants, grocery & drug stores --all within 2-3 blocks. However it was quite a walk to the ...
travel.yahoo.com
Pleasurable, to say the least!!!! - user review
As soon as you wlk in the door you feel well cared for. The staff is wondeful; excellent in every way!!! They care about what you want to do and see while in Chicago and go t...
travel.yahoo.com
Not happy - user review
My guest stayed at this hotel on 05/27-05/28 they could not sleep at all because of the party in the next room by a football player. My guest asked for a different room they wer...
travel.yahoo.com
History & staff makes this hotel EXCEPTIONAL! - user review
The Ambassador East is a classic relic of the elegant past. It is stunning to walk into and houses the world famous Pump Room Restaurant. Before I continue people who book t...
travel.yahoo.com
We can't wait to go back! - user review
A thoroughly enjoyable experience! The rooms are great, spacious and the service is super. The Pump Room makes the experience even better. Close to everything by foot or cab! We...
travel.yahoo.com
So, So for the money - user review
It was a very nice experience. However, for the price, I was expecting a little bit more. The rooms were average. I have spent less and had more in a room. The tub did not drai...
travel.yahoo.com
You can't lose staying here - user review
My husband and I were in town to see a Cubs game and found this gem on Priceline for $175 per night. After reading the reviews, I felt good about this choice. When I walked into ...
travel.yahoo.com
Parking tip - user review
The overall experience here was very good and the location very convenient. A tip about parking - if you pay cash to the parking attnedent out front when you leave, rather than pay...
travel.yahoo.com
City at it's Best - user review
We came into the City with a whirl wind and had the most fabulous time ever!!!! The staff at the Hotel from the Valet to the Bell Boy, to the Persons at the desk. TOP notch is not ...
travel.yahoo.com
BEST Hotel! - user review
This place was like a palace, the service and ammmenities were out of this world, and the Pump Room is exquisite!! Also enjoyed the bar/lounge and the coziness of the lounge fireplac...
travel.yahoo.com
Excellent Location - user review
We loved the location and the friendly staff!!! It is within walking distance to great pubs and restaurants. I wish the bathroom was a bit larger. It was a bit cramped. The staff...
travel.yahoo.com
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