Chaya Brasserie

8741 Gracie Allen Dr, Los Angeles, CA 90024
310.859.8833

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Member Reviews

horrible service beyond compare

kevin says 14 years ago

Recently visited the restaurant for dinner with a couple of close friends, we were all extremely disappointed, both at the level of service and the quality of food. Not friendly at all, have 7 people, they tried to sit us at a 6-people table when there are a lot of big tables available around, and we made reservations prior to arrival. All of us needed to squeeze in before we can fit at the table, not until we complained about it before they put an extension for the table.
Worst of all, you would not expect a restaurant that is trying to brand themselves as high class to serve you bread that is totally burnt! NO EXAGGERATION! IT'S TOTALLY BURNT, with dark burnt bits coming off the top and the whole loaf was basically charred. You can even smell the burnt odor. When we brought the issue to the waiter's attention, and said that it is both wrong and unhealthy to serve burnt food to guests. The waiter said arrogantly, "LOS ANGELES HAS AN AIR QUALITY THAT IS WAY WORSE AND MORE UNHEALTHY THAN BURNT FOOD." The waiter even said that the bread is free, implying that we should not complain. The water we had on the table is free too, I wonder if Chaya will serve sewage water to people and use the excuse that water is free to justify it. The manager does not seem to care either, just horrible service and downright disgusting. At the end, they even had the guts to charge us 18% tip automatically without feeling sorry at all about their mistakes.
If you are going to spend hundreds of dollars for a dinner and a good experience, there are a lot of choices out there. Even a common restaurant chain will not provide this low, crude level of service. I was recommended to this restaurant by my World Elite Mastercard concierge, and they are notified of the issue and will not recommend them to other clients again.
FYI: the server I had named David, I did not have the name of the manager. The restaurant is located in Beverly Hills near Cedar Sinai.

Chaya Brasserie - Reviews from across the web


aol cityguide: los angeles - restaurants, dining, pizza, mexican & chinese - chaya brasserie - user reviews chaya is totally unpretentious and a great spot to get wonderful food in a comfortable setting. getting a reservation is fairly easy and i found the staff to be friendly. the menu is rich in seafood-based dishes and the rolls, a... digitalcity.com aol cityguide: los angeles - restaurants, dining, pizza, mexican & chinese - chaya brasserie - overview celebrating 20 years of california cui... digitalcity.com north america : usa : california : los angeles : restaurant : chaya brasserie review open for 2 decades, chaya has become ensconced as one of los angeless finest res... frommers.com review of chaya brasserie - los angeles, ca, 90048 - los angeles citysearch the food here is great; blends of genuine, fresh italian and asian ingredients make the entire experience more than palatable. im not huge on the crowd, though many people here would enjoy it (its just a little too far on the s... losangeles.citysearch.com los angeles \| dining \| european \| french \| chaya brasserie \| wcities this delightful restaurant just off robertson boulevard is a popular spot with many locals. most of the customers are in the entertainment industry, but it is also often filled with doctors from nearby cedars sinai who take advantage of the late su... wcities.com compare prices and read reviews on chaya brasserie at epinions.com the bamboo plantation backdrop is reflected in the four immense mirrors that garner each rose colored wall of this japanese slash pacific-euro ... epinions.com compare prices and read reviews on chaya brasserie at epinions.com chaya beverly hills - good eye candy but other categories, l... epinions.com chaya brasserie - los angeles, ca, 90048 - los angeles citysearch the striking setting begins with a central bamboo tree opening into a beautiful dining space of black-tiled floors and slanted mirrors. a bustling bar crowd blends into a busy dining room where there are few intimate conversations. the professional waitstaff flo... losangeles.citysearch.com chaya brasserie - los angeles, ca, 90048 - los angeles citysearch alden dr los angeles, ca the scenethe striking setting begins with a central bamboo tree opening into a beautiful dining space of black-tiled floors and slanted mirrors. a bustling bar crowd blends into a busy dining room where there are few intimate con... losangeles.citysearch.com la magazine \| # \| directories::restaurants lunchmon. fri.; dinnernightly. this multiculti bistro is always hopping. the foods unerringly good and incorporates asian tinges with conti... lamag.com located off trendy robertson blvd... located off trendy robertson blvd, beverly hills has consistently maintained its status as one of los angeles pre-eminent culinary institutions for twenty years ranking among the citys best of ... opentable.com gayot restaurant reviews in fickle l.a., it is rare indeed for any restaurant to remain hip for nearly twenty years, but chaya brasserie has succeeded in doing just that. the design is trendy, with a central bamboo garden reaching for the skylights above; b... gayot.com C H A Y A For any additional information about any of our restaurants, please feel free to contact each restauran... thechaya.com Chaya Brasserie Beverly Hills Restaurant Located just off fashionable Robertson Boulevard in Los Angeles, Chaya Brasserie has remained an enduring success for nearly twenty years, catering to an endless stream of discriminating diners and celebrities, as well as a loyal following that continues to return nightly. The lure is the distinctiv... losangelesrestaurants.com outside.in · Chaya Brasserie in Los Angeles, CA Chaya Brasserie, the French-Japanese restaurant with locations in Venice Beach, Beverly Hills and San Francisco, is currently building out its new space at City National Plaza’s ce... outside.in Chaya Brasserie 8741 Alden Dr (W Hollywood) Los Angeles, CA 90048 \| Where the Locals Eat The dining room at Chaya Brasserie, distinguished by its white linen tablecloths, silk lamps and the central garden of bamboo extending to the ceiling, foretells of the flawless fusion of French and Japanese fare. This Beverly Hills/West Hollywood institution has been a hot spot for over 20 years &n... wherethelocalseat.com Chaya Brasserie, Los Angeles - Restaurant Reviews - TripAdvisor This is one of the mainstays in my running list of favorite spots in L.A. While I've only been to dinner here once (during Restaurant Week; it was awesome, btw), I am a frequent happy hour goer. The scene isn't Hollywood at all, but you still get your share of celeb sightings. But aside from that, H... tripadvisor.com Chaya Brasserie - Wellsphere On our first night, we hit Chaya Brasserie. Yes, it's the same Chaya that's already very popular here in Los Angeles. Normally I would stay away from chains, even ones as small as Chaya, but I actually really love ... stanford.wellsphere.com Chaya Brasserie - Reviews and Ratings of Restaurants in Los Angeles - New York Times Travel Open for more than 2 decades, Chaya has a strong reputation as one of Los Angeles's most reliable restaurants. This Continental bistro with Asian overtones is popular with film agents during lunch and a particularly beautiful assembly of stars at night (George Clooney, Mark Wahlberg, the Baldwin bro... travel.nytimes.com Chaya Brasserie - Los Angeles, CA, 90048 - Citysearch Located just off trendy Robertson Boulevard in Los Angeles, Chaya Brasserie has remained an enduring success for over 23 years, catering to an endless stream of discriminating diners and celebrities, as well as a loyal following that continues to return nightly. The lure is the distinctive East/West... losangeles.citysearch.com Chaya Brasserie Beverly Hills, Los Angeles, CA : Reviews of Chaya Brasserie Beverly Hills - Yahoo! Travel Located off trendy Robertson blvd, Beverly Hills has consistently maintained it's status as one of Los Angeles' pre-eminent culinary institutions for twenty year... travel.yahoo.com Chaya Brasserie, Los Angeles Reviews - Travel - LATimes.com 's most reliable restaurants. This Continental bistro with Asian overtones is popular with film agents during lunch and a particularly beautiful assembly of stars at night (spotted: George Clooney, Mark Wahlberg, the Baldwin brothers). The place is loved for its exceptionally good East/West dishes, ... travel.latimes.com Communication 321: Restaurants to Try in Los Angeles: Chaya Brasserie the past two Fridays in a row because the food here is so delicious. Strangely, they have managed to intermix Japanese and French cuisine into a fabulous and tasty menu. They have been in business for over 23 years so I can assure you this restaurant does not disappoint. Its a little crowded, but th... mesica.blogspot.com Chaya Brasserie - Los Angeles, CA Located just off trendy Robertson Boulevard in Los Angeles, Chaya Brasserie has remained an enduring success for over 23 years, catering to an endless stream of discriminating diners and celebrities, as well as a loyal following that continues to return nightly. The lure is the distinctive East/West... insiderpages.com Chaya Brasserie - Mid-City West - Los Angeles, CA I just signed up for yelp to write this review. The happy hour is fine, but the service was awful. I am a really easy customer. Not pushy, have no problem waiting when it's clear that the server is swamped, tip at least 20% (usually more when I get liquored up), but I got attitude from the happy... yelp.com Chaya Brasserie - Bar,Restaurant - Los Angeles Nightlife - Zagat Survey Just like Tom Cruise, everything at this restaurant is amazing . The food is amazing, the decor is amazing, the staff is amazing. I could go on and on but this is definitely a favorite on my list. The mix of Japanese French Italian Cuisine de... zagat.com