The Sutton Place Hotel - Hotel Reviews from across the web
No title - expert review Talk about art in unexpected places: the largest single collection of original Robert Mapplethorpe floral photographs grace the walls in rooms and common spaces at this hotel. Rooms - decorated in calming sage and periwinkle tones - have sound-resistant walls, down duvets, and three phones. Splurge ... fodors.com
No title - expert review Despite changing hands, this hotel has kept many of its special features, such as the sleek black-marble lobby and four-story atrium. It's also hung onto the junior suites with separate sitting areas and the deluxe penthouse suites. Michigan Avenue shopping is right outside the door, and the busines... gayot.com
No title - expert review Located in the heart of Chicago's Gold Coast neighborhood, The Sutton Place Hotel is an intimate, residential style hotel. Ideal for business or leisure travel and just minutes from the downtown Loop business area, world class shopping on North Michigan Avenue and Oak Street, and in the center of th... travel.away.com
No title - expert review In the Heart of Chicagos Gold Coast Neighborhood NotedFor Its Shopping and Tree Lined Streets With ElegantBrown Residences. One Block from Lake Michigan and OakStreet Beach. Just Minutes from the Downtown LoopFinancial District Steps from World Class Shopping OnNorth Michigan Avenue Which is Known I... gotrump.com
Beautiful facility marred by spotty service - user review I booked this hotel after reading rave reviews. They were wrong. The hotel itself is beautiful and luxurious, the service was spotty. When I checked in, they asked for a credit card to secure any use of amenities. I provided my card. They told me it was their policy to automatically charge $150 to t... chicago.citysearch.com
A wonderful hotel always - user review I have stayed here several times. The hotel is a great location for Oak Street shopping and Rush Street Bars. Rooms are very large and the bathrroms are very large with a great shower.. Service is fantastic. The Whiskey ba... chicago.citysearch.com
Well kept secret - user review I'd never of Sutton Place hotels until my dad stayed there for business in Chicago. Amazing. Clean, sophisticated, perfect location. I loved it. They should do some more advertising to spread the word, but while the secret is still intact, I definitely recommend this place to business and leisure tr... chicago.citysearch.com
Shhhh ... Keep the Secret - user review This place is great. Perfect location ... within stumbling distance of lots of fun bars. Shop til you drop on North Michigan. The rooms are great ... spacious and comfortable ask for an upgrade to the junior suite. Nice and quite. There's a reason visiting sports teams stay here. Oh, and the Whiskey... chicago.citysearch.com
recent stay - user review I've stayed at this hotel twice (once and another attempted stay). I loved the location and room but the quality of the customer service is the worst I have ever experienced at a top notch hotel. My first experience in A... epinions.com
Perfect Chicago experience - user review Anyone wanting to experience Chicago for the first time or the 100th time would enjoy this hotel as well as its location. No need for taxis here. Everything you need is within walking distance. Food, entertainment, shopping, etc. I highly recommend Gibson's as well as Hugo's Frog Bar. The Art Instit... expedia.com
Already Booked Again - user review Everyone very helpful, walking distance to great restaurants and shopping. Just relaxing in the room was wonderful. Already booked again ... expedia.com
Local Luxury - user review Excellent service, we were upgraded as promised through Expedia. The hotel overlooks a busy corner in Chicago, but the view is well worth it. The tub as promised was a deep soaking tub and made for a spa like experience. Traveler's tip on local attractions.There are many fine dining places within wa... expedia.com
Weekend Stay - user review Extremely friendly and helpful staff. The accomidations were roomy and very comfortable. An excell... expedia.com
Great Hotel, Great Location! - user review I just got back from a 3 night stay at this hotel and I was quite pleased. The hotel staff was friendly, our room was clean, bed was comfortable and above all great location! Steps away from your choice of about 9 different cool bars allowing you to stumble home at the wee hours of the night. I am s... expedia.com
Wonderful Hotel!!! - user review I loved this hotel! Rooms were big and luxurious, staff was extremely friendly and helpful, and the location is perfect. Highl... expedia.com
Will go back - user review I would recomend this hotel to others. The staff was very helpful. I only have 3 small complaints about the hotel. I found the room to be dark would have liked brighter lights. I also could not find enough plugs in the room to plug things in (they might have been hidden). And the second day there af... expedia.com
Will definitely stay here again. - user review Recently stayed at the Sutton Place hotel and was very impressed. The hotel is ideally located close to great shopping on and around Michigan Ave. and great restaurants on Rush Street. The service received was top rate with everyone from the front desk to turn down service always there with a smile.... expedia.com
Nice stay - user review The hotel is ideally situated in a vibrant area and is close to the magnificent mile and great restaurants. The lobby is a bit cramped but neat and clean. The rooms are clean and the bed comfortable. Bathroom is nice. They provide some extra CDs in the room vith a DVD/CD player, which is a nice touc... expedia.com
Great location, great room. - user review The hotel is well located for nightlife and easy access to many attractions. The room was quiet, clean and very ... expedia.com
Expectations fulfilled - user review The staff was attentive and helpful without being pushy or invasive. The room was well appointed and meticulously clean. Even though there was some construction underway in the front of the hotel I experienced no inconvenience at all. I would definitely recommend this hotel and will stay there again... expedia.com
Sutton Place Was Superb! - user review This hotel is definitely worth it! We were right at Rush street and very close to the magnificent mile. it was located close to everything, shopping within minutes, restaurants around the corner, bars down the street! The best thing was getting to eat at Carmine's across the street or go to Dublin's... expedia.com
super location - user review This hotel is ideally located steps away from a good selection of restaurants and shopping. The staff was helpful and pleasant. We were 100%satisfied with Sutton Place and wouldn't hesitate to reccom... expedia.com
Would definitely go back - user review This hotel was very upscale. Check in and check out went very smoothy, and without delay. The room came with a bathrobe and an umbrella for use while we were there,hotel provided free USA Today daily. Concierge and front desk representatives very helpful in providing directions. The airline lost our... expedia.com
Great time - user review This is a fabulous location. Staff was very friendly and helpful. Valet parking is very pricey and there are self parks right arou... expedia.com
I would definately stay again - user review Very high level hotel. Especially for the price. I would definately suggest it I know we will be going again. Traveler's tip on shopping.A lot of ... expedia.com
very upscale - user review nice rooms, great stereo in room with cd player. scale in bathroom was cool. Cindy Crawford's husband owns the bar in hotel, mostly women in fur and men dressed in black. cute maids in hot outfits. go to the irish bar accross the street, good drinks and cheap eats... fodors.com
No title - user review Anybody looking to experience downtown Chicago would love the Sutton Place Hotel. Night life, shopping, restaurants and the best pancake house in the country are all within easy walking distance, and the room ame... mytravelguide.com
No title - user review Charming, but small lobby. Good concierge staff (not exceptional) Parking a hassle due to location, also costly. No other amenities to speak of. Close to Miracle Mile and other high end shopping... mytravelguide.com
No title - user review Great hotel in a residential type community near Michigan Avenue. Conveniently located near many mainstream shops and local shops. Loved the size of the rooms. Would have enjoyed complimentary coffee and cof... mytravelguide.com
No title - user review Great location and well maintained. Considering the caliber of hotel, we were disappointed with the size of the king room. Consequently, we paid to upgrade our room to a junior suite. Surprised not to have a nicer TV in the junior suit... mytravelguide.com
No title - user review Great location, near pancake house and other shops and restaurants. Decent size rooms for big city. Hotel brochure says complimentary coffee, but there was none but one day. Great experience ove... mytravelguide.com
No title - user review Great location. Their lake view rooms had a lot of roof tops in sight. Very clean, nice staff. I wished the lobby was a little more glamorous. For the price of the rooms, the hotel lobby wasn't that impressive in comparison to other 4... mytravelguide.com
No title - user review Hotel claims it is a 4 star but it is should be a 3 star. Clean and good location for Rush St. but no swi... mytravelguide.com
No title - user review Hotel right in the midst of Rush Street, yet very serene in lobby. Bar looks out onto street with open window, so peolple waatching is great. Rooms and staff very nice. Also within walking distance ... mytravelguide.com
No title - user review Hotel was excellent. Room was spacious and had a nice view. Location was perfect. However, I e mailed the hotel (at their customer service address on their website) 5 days before my arrival to request a non smoking room. I never received a response. Further, on the morning of our arrival, we called ... mytravelguide.com
No title - user review I have stayed at many hotels in Chicago and have never walked away remembering any hotel's name. There is no question in my mind that my husband and I will return to this hotel. The hotel is located in a gorgeous building, marble entryway and is extremely clean. The service was the best I have ever ... mytravelguide.com
No title - user review I would definitely stay here again. Although would probably park around the corner to avoid the outrageous, extortion level parking charge ($42 $3 tip to the valet, for overnight parking. I mean, give me a break. I lived in Chicago for 15 years and this even shocked me!). Otherwise, the hotel is sma... mytravelguide.com
No title - user review I'm always a little nervous committing to a hotel sight unseen, but The Sutton Place more than exceeded my expectations. The location was excellent. You pretty much walk out the front door and you're on Rush, go 2 blocks to the right and you're on the Magnificent Mile. Will definitely stay there aga... mytravelguide.com
No title - user review Location was excellent. Concierge very helpful. My only complaint is that the air conditioning did not wor... mytravelguide.com
No title - user review Lovely boutique hotel with contemporary flair. Great location near restaurants, nightlife, and... mytravelguide.com
No title - user review My 18 year old daughter and I loved The Sutton Place Hotel. It was very plush and the staff was very helpful and accommodating. We had a wonderful stay. The rooms were remarkably clean and it was nice to come back at the end of the day to our beds being turned down with chocolate wafers to eat. We w... mytravelguide.com
No title - user review One of the most wonderful things about this hotel was the fact that it was convenient to Rush, Oak Streets and Michigan Avenue shopping districts. There is a Hertz car rental three blocks from the hotel for those who may want to rent a car and travel to the suburbs for a day or two. There is also a ... mytravelguide.com
No title - user review Other than its location, this hotel is practically worthless. The rooms are outdated. The shower leaked. There was mold and mildew in the bath (that was broken). There is no shop in the hotel and the lobby is the size of a closet. For my money, I w... mytravelguide.com
No title - user review Sutton Place is a upscale hotel close to Water Tower Place in Chicago. With an upscale design that is impeccable maintained, I would highly recommend it for a stay in... mytravelguide.com
No title - user review Sutton Place is a very comfortable hotel in a wonderful location. The staff was friendly, the common area and room was clean and classy, and hotel guests rece... mytravelguide.com
No title - user review Sutton Place was excellent and the location was per... mytravelguide.com
No title - user review The hotel is conveniently located to many of Chicago's hot spots! The staff always wore a smile and always willing to help. We stayed in a suite which was very clean and had a great view. All in all, ... mytravelguide.com
No title - user review The hotel was a great location. Right outside the door was Rush Street with all the bars, shops, and food. I thought it wasn't as nice as I wanted it to be though. The lobby was nonexistant. The rooms were small, but the b... mytravelguide.com
No title - user review The hotel was beautiful. All the staff went above and beyond the call of duty. Located in a great area, I will definitely stay at the... mytravelguide.com
No title - user review The location of the hotel was wonderful. I really think I was expecting more of a luxury hotel, the room was comparable to a Holiday Inn. The bathroom was nicer then most though. The lobby was clean but dull. The staff was wonderful. They were very friendly and tri... mytravelguide.com
No title - user review The personnel at the hotel were very accommodating, the quality was as expected, and the location w... mytravelguide.com
No title - user review The staff of the hotel was excellent. There was not a request that they were not able to assist with. The views from the room were awesome and the location of the hotel to dining and shopping was incredible. We will stay here again on... mytravelguide.com
No title - user review The staff was very professional, friendly, and helpful. The hotel is located in a great area with plenty to ... mytravelguide.com
No title - user review This hotel is convenient to the shopping district and little restaurants in Chicago. It was clean but the decor and quality of carpet seemed 3 star not 4 star. They oversold their rooms and gave us a free night at the Conrad Chicago which was a true 4 star hotel very nice and romantic. The staff at ... mytravelguide.com
No title - user review This hotel is in a hip location. The night life is fabulous and many of Chicago's great restaurants are within a short walking distance. In spite of the on street activity, the room was very quiet. The hotel staff was unobtrusive but very helpful. A great ex... mytravelguide.com
No title - user review This hotel is located downtown by many great places. People and hotel were first class. After spending four nights at the Sutton place, I still was not r... mytravelguide.com
No title - user review This is by far the best hotel that I have ever stayed at and I do lots of traveling. The staff was very attentive to every detail of our stay. The doorman was the friendliest gentleman I have ever encountered at a hotel. The room was very well furnished and the... mytravelguide.com
No title - user review Trendy, well done and perfectly located in a hip area of town. A must to exp... mytravelguide.com
No title - user review Very nice contemporary hotel with very helpful s... mytravelguide.com
No title - user review Very nice hotel on the north end of the Magnificent Mile. Only 3 4 blocks to Oak St. Beach. Only 1 2 blocks to main part of Mag. Mile. It was quieter and smaller than some of the huge, busy hotels right along Michigan Ave. Right across the street is Gibson's steakhouse, the Old Pancake House, Corner... mytravelguide.com
No title - user review We had a great time and the location was perfect for what we wanted to do. I will definitely recommend Sutton Place Hotel... mytravelguide.com
No title - user review When you first arrive at this hotel you know that it is a four star because the level of attention from the staff. Great location on Rush Street right across from Gibson's restaurant. The hotel bar is The Whiskey Bar. Even for a hotel bar, even for a trendy whiskey bar, even for a bar on Rush Street... mytravelguide.com
No title - user review Wonderful location on residential side street off Michigan Ave. near Water Tower. Area of great shopping and restaurants with a quiet feeling. The rooms were spacious, the decor calming, the service great; it was a pleasant surprise a special hote... mytravelguide.com
Sutton Place in the Right Place - user review Being Chicago suburbanites, we had decided to vacation in Chicago for an evening. We looked for a hotel that would allow us to be close to the things we wanted to enjoy... travel.yahoo.com
AWESOME SERVICE! - user review What I loved about this place is that even though it is upscale and very sleek, the people are very warm and friendly. It's right in the middle of everything downtown. Take a l... travel.yahoo.com
If you're looking for bargains... - user review ...this ain't the place for you. But it's enough of a value-add to not sting too badly. The Sutton Place is indicitive of the Gold Coast neighborhood it's in the middle of - eve... travel.yahoo.com
Gem of a Hotel On Gold Coast -- Out of Town - user review I stay at this hotel most times when I visit Chicago. The staff is both professional and friendly. The hotel is clean and well maintained. The rooms are not only well decorated... travel.yahoo.com
Terrific location - user review This Canadian chain is a real sleeper. Great location but nondescript look from outside would make it great for a quiet getaway. Very modern look inside rooms. Right across... travel.yahoo.com
Great location - user review The Sutton Place Hotel is located in the best of both worlds - close to the magnificient mile, and right in an area of boutique shopping and restaurants. It's small and intimate, ... travel.yahoo.com
Very nice hotel - user review Great hotel in a great location! The room was very clean and comfortable; the staff was wonderful. The pancake house across the street has great breakfast, but expect to wait in a... travel.yahoo.com
My absolute favorite Chicago Hotel - user review Awesome location, right in the heart of the Rush Street action. Friendly, top notch professional staff. I travel a lot, I truly felt welcomed and comfortable at this hotel. The doorm... travel.yahoo.com
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